We know you might have questions about carpet cleaning services. Here are some questions we get a lot and the answers to them. Please don’t hesitate to contact us with any other questions you may have. We are happy to help!
The general consensus is that you should get your carpet professionally cleaned every 12 to 18 months. However, if you have kids, pets, or smoke, you may want to consider having it done more frequently. Regular carpet cleaning can help preserve carpet life.
Typically, we recommend you wait 4 hours before walking on a cleaned carpet, and 24 hours before moving furniture back onto a cleaned carpet. However, drying times vary based on factors such as the amount of carpet cleaned as well as the thickness of the carpet.
Yes. However, we ask you to not be in the areas that need to be cleaned. Your safety is important to us.
During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
We use only the best products available. The full line of Kleenrite cleaning products are formulated to leave carpets clean, soft, and residue-free, while reducing cleaning time and increasing customer satisfaction. They are eco-friendly and biodegradable.
We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
Depending on their size, we can clean most houses in about two hours.
Our technicians wear masks during every residential and commercial job. We follow CDC and state protocols for COVID-19 safety.
We all love our furry friends. That said, they can often bring unwanted smells that linger. Luckily, baking soda can help you neutralize a lot of pet odors. Apply it to any affected areas and let it sit. The longer the better for maximum absorption. Vacuum it up and hopefully, things will smell much fresher. In some cases, if pet urine has soaked deep enough through carpet, you may need to replace it to eliminate the odor.
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